What is CSM and why is it so important for the holistic digital transformation of your business?
For us, service means advising the customer from the start in a needs-based and future-oriented way — not only on selecting suitable solutions, but also during the implementation and upgrading process. Closely supporting our customers after completion of a project is a matter of course for us. As a result of this service philosophy we have developed long-standing partnerships with our customers.
Our solutions are always designed with the individuality and success of our customers in mind, as our aim is to achieve a long-term and equal partnership. This is also confirmed by the award "Top Consultant", which we received repeatedly.